Shipping and Refund Policy

We strive to provide you with only the best. Due to the nature of our products and small scale of our business ALL SALES ARE FINAL. Of course if you have an issue please reach out to and we will evaluate what course of action is appropriate on a case by case basis. 
We do our very best to ship our orders same day, but please allow 48-72 hours for shipping and allow extra shipping time for Federal holidays when USPS is closed.  If you think you have not received order update emails, please check your spam mail. We DO NOT ship on Saturdays.
We currently only ship within the United States and  DO NOT SHIP to the following states, cities and counties where Kratom is unfortunately banned:
San Diego &  Oceanside, California
Denver, Parker & Monument Colorado 
Sarasota County, Florida
Alton, Glen Carbon, Edwardsville & Jerseyville, Illinois
Union County & Columbus City, Mississippi
Franklin City, New Hampshire
Ontario, Oregon
Rhode Island
Although we frequently update and research state laws, it is ultimately up to you to self govern and know the laws of your state and to abide by them.
All orders are processed in American Currency the US Dollar. We accept all major Card Cards. Want to pay with money order, check,  zelle or venmo? Email us at for a manual order. 
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